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Water heater

If for some reason you wish to turn off the outdoor stopcock, you will first need to find it outside of your property. If you cannot locate it, get in touch with Shining Star Plumbing and Heating. Take of the cover off, and insert the stopcock key. When you have reached the handle at the bottom, turn it clockwise to cut off the flow.

Always know where your stopcock is and make sure it turns the water supply off. If it stiff and seized up look for were your water supply isolates outside the boundary of your property. If this is deep and filled with earth it will be difficult to turn off. Try to check the stopcock every month or two to keep it working. Alternatively you can tie up the ball-valve by placing a piece of wood across the tank and tying the arm of the ball-valve to it.